Q: WHEN WILL MY ORDER BE DELIVERED?
A: All orders are processed within 1-2 business days and are shipped via USPS after fulfillment.
Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A: When checking out, you will be given the option to pay by bank issued credit/debit card or PayPal.
We accept American Express, Visa, MasterCard and Discover.
You will be redirected to PayPal to complete your transaction.
Q: WHAT IS YOUR RETURN POLICY?
A: We have a NO RETURN policy on all items. Please check the sizing guide to make sure your order is the right fit.
Q: WHAT IS YOUR EXCHANGE POLICY?
A: If you receive an incorrect item or damaged goods, we will exchange the item(s) within 10 days from delivery.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. To make an exchange, you must fill out an “exchange” form. You can obtain this form simply by email us at firstname.lastname@example.org requesting this form.
Exchanges (U.S. Only)
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Q: WHEN A PRODUCT IS OUT OF STOCK HOW SOON WILL YOU RESTOCK?
A: We are constantly updating the store, and items in this store tend to sell out quickly. Follow our Instagram @premium93_shop for new drops and restocks.
A: If you've received:
- An incorrect size or item
- An order with a missing item
- A damaged item
- The incorrect order altogether
Contact customer service at email@example.com and be sure to include your order number and which item(s) are incorrect or damaged.